Trust Center

Delete your SharkFoto account

Last updated: September 20, 2026

This page explains how to delete your SharkFoto account and what happens to your data when you do. It applies to both the SharkFoto website and the SharkFoto mobile app — the account is the same, so deleting it from either place removes it everywhere. You do not need to reinstall the app to delete your account.

How to delete your account

On the web

1. Sign in to your SharkFoto account.
2. Open My Profile (account menu → My Profile).
3. Select Delete account at the bottom of the page.
4. Read the confirmation dialog and confirm.

In the SharkFoto app

1. Open the app and sign in.
2. Go to Profile → Settings → Delete account.
3. Read the confirmation dialog and confirm.

Deletion happens immediately once you confirm, and it cannot be undone. You will be signed out, and the same email address can be used to create a new account later — though a new account starts empty and does not receive sign-up bonus credits again.

If you cannot sign in, email [email protected] from the address registered to the account and we will process the deletion for you.

What is deleted

• Your account and profile (name, email address, avatar)
• Photos and other files you uploaded
• Images and videos generated for you
• Your task and generation history
• Your sign-in credentials and active sessions
• Any remaining credit balance

Subscriptions

Subscriptions bought on our website (Stripe). An active subscription is cancelled immediately when your account is deleted, and the remaining time is not refunded. Refunds are handled separately under our Refund Policy — if you want to request one, do it before deleting your account.

Subscriptions bought through Google Play. Cancel the subscription in the Play Store first (Play Store → Subscriptions → SharkFoto → Cancel). While a Play subscription is still active, deleting the account is blocked so that you are not left paying for a subscription that no longer has an account behind it. Once it is cancelled, you can delete your account as described above.

What we keep

As described in our Privacy Policy, we keep a minimal amount of information after deletion where necessary to comply with our legal, tax, accounting, or regulatory obligations, to resolve disputes, to prevent fraud and abuse, and to enforce our agreements. This includes:

• Order and payment records, which we are required to keep for accounting and tax purposes
• A deletion record containing your email address, so that we can show the account was deleted at your request and prevent repeated sign-up bonuses
• Messages you have sent to our support team

We retain such information only for as long as reasonably necessary for those purposes.

Questions

Contact [email protected] and we will help. For everything else about how we handle your data, see our Privacy Policy.