# Contact Us
We're here to help! Whether you have questions about our AI tools, need assistance with your subscription, or want to explore partnership opportunities, the SharkFoto team is ready to assist you.
### Get in Touch
We currently provide 24/7 Email Support to ensure your questions are answered as quickly as possible.
Email:
When reaching out, please include relevant details such as your account email, order number (if applicable), and a clear description of your issue so we can assist you efficiently.
### Common Inquiries
Before sending an email, you might find the answer you need in our resources:
* Pricing & Subscriptions: For questions about credits, plans, or payment methods, please visit our [Pricing FAQs](https://sharkfoto.com/pricing/).
* Refunds: To understand our refund eligibility and process, please review our [Refund Policy](/company/trust/refund-policy.md).
* Privacy & Security: Learn how we protect your data in our [Privacy Policy](/company/trust/privacy.md).
### Business & Partnerships
Interested in integrating SharkFoto's API, exploring enterprise solutions, or discussing marketing partnerships? We'd love to hear from you.
Please email us at with the subject line starting with \[Partnership] or \[Enterprise], and our business team will get back to you promptly.We strive to respond to all inquiries within 24 hours. Thank you for choosing SharkFoto!
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# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://sharkfoto.gitbook.io/company/contact-us.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
